Dear buyer, please don’t worry about customs tax. The seller write a very low price on the parcel. You don’t have to pay taxes. Please don’t worry about buying!
if you buy 2 pcs or over 2 pcs, i will free ship by dhl, then you can get it fast!!
-Creat a personal cooling zone
-Cools temperature of personal space by up to 6 – 8 degrees
-Strong wind but Quietly operation
-Choose from 3 speeds and adjust the airflow
-Up to 6-8 hours humidifiering time
-Low energy consumption
-Just add water,plug it in ,and turn it on.
-Auto shutoff when out of water
-Not designed to cool entire room
-Water tank capacity: 750ml
-Winds speed: 3 modes (High / Medium / Low)
-Noise: In less than 68dB (A)
-Product size: 10.3*8*7.8inches
-Spray Time: 6-8 hours
1. Keep the small personal air cooler blance, don’t tilt it when working.
2. Add pure water or household tap water, to avoid affecting the cooling function.
3. Adding 3/4 Water in the Tank is the best, Do Not Full Filled.
4. Please run out of the water everytime, to prevent the water tank left some scale.
5. Use Cup brush or toothbrush clean the water tank once a week, keep clean and healthy.
1 x Personal Air cooler
1 x USB Adapter
1 x User Manual in English
1, We usually ship item out within 2-5 days after the payment cleared.
2, Please make sure your shipping address is correct.
3, Please kindly do not 1-3 low scores on shipping cause the overseas shipping will be affected
by many factors such as Customs processing, Post strike etc.
As the Customs clearance process is different in different countries,if such kind of goods need
be collected tariff buyer needs to pay for the tariff. We usually ship item as “GIFT” to customer
with lower value, if you have any notes on it please let us know before shipment.
1, Working time: Monday- Saturday (Greenwich Time 2:30A.M-11:30A.M ) ( Pacific Time:6:30P.M-3:30A.M)
2, Please Ali-express message only.
3, Please kindly contact us before leave any neutral or negative feedback, we would try our best to help you solve the problem.
4, All messages will be answered within 1 business day. If you do not receive our reply, please kindly
re-sent your email and we will reply to you as soon as possible.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ThatSite.Co.Za (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://www.thatsite.co.za
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!